Tasks

Tasks are actionable items that track specific pieces of work. They can belong to a project, deliverable, or Expert Request, giving you a clear view of what needs to happen across your AI program.

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Task statuses

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Task types

Each task has a type that indicates who it’s for:

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Priority levels

• High — urgent, needs immediate attention
• Medium — important but not time-critical
• Low — standard priority
• No priority — not yet categorized

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Creating a task

Tasks are created within the context of a project, deliverable, or Expert Request.

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Assignments

Tasks can be assigned to either:

• A member of your team — someone from your organization
• A Kowalah team member — your Kowalah partner or specialist

The dashboard’s Action items widget shows your top overdue and upcoming tasks so you can stay on top of what needs attention.

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Visibility

Some tasks may be marked as internal by the Kowalah team. Internal tasks are part of their delivery process but aren’t visible to you. All client-visible tasks appear in your task lists and dashboard.

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Where tasks live

Tasks are always attached to one parent: You can see all your tasks across projects from the dashboard’s action items widget, or view tasks within each project, deliverable, or Expert Request individually.

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Effort tracking

Tasks optionally track effort:

• Estimated hours — how long the work is expected to take
• Actual hours — how long it actually took (filled in as work progresses)

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Blocker notes

When a task is marked as blocked, a notes field captures what’s preventing progress. This helps both your team and Kowalah understand and resolve blockers quickly.