# Kowalah Docs

## Docs

- [How it works](https://docs.kowalah.com/get-started/how-it-works.md): Kowalah's three-part service model: start with a Sprint to prove value, scale with Claude Change Enablement, and sustain with Kowalah Managed Services.
- [Invite your team](https://docs.kowalah.com/get-started/invite-your-team.md): Add team members to your Kowalah organization and assign them the right roles.
- [Quick start](https://docs.kowalah.com/get-started/quickstart.md): Get up and running with Kowalah in 15 minutes. Create your account, explore the dashboard, and start working with your first project.
- [What is Kowalah?](https://docs.kowalah.com/get-started/what-is-kowalah.md): Learn how Kowalah accelerates your AI program with working solutions, Claude Change Enablement, and ongoing expert delivery.
- [Your first project](https://docs.kowalah.com/get-started/your-first-project.md): Create your first project in Kowalah, set it up with the right details, and start collaborating with your team.
- [Kowalah Agent](https://docs.kowalah.com/integrations/agent/overview.md): An AI agent you can @mention in Slack, Microsoft Teams, or Google Chat to interact with your Kowalah workspace.
- [Set up in Google Chat](https://docs.kowalah.com/integrations/agent/setup-google-chat.md): Install and configure the Kowalah Agent in your Google Chat workspace.
- [Set up in Slack](https://docs.kowalah.com/integrations/agent/setup-slack.md): Install and configure the Kowalah Agent in your Slack workspace.
- [Set up in Microsoft Teams](https://docs.kowalah.com/integrations/agent/setup-teams.md): Install the Kowalah Agent in your Microsoft Teams environment by uploading the app package.
- [Using the agent](https://docs.kowalah.com/integrations/agent/using-the-agent.md): Learn how to interact with the Kowalah Agent, what it can do, and how to get the best results.
- [Available tools](https://docs.kowalah.com/integrations/mcp/available-tools.md): A reference of all tools available through the Kowalah MCP Server and what each role can access.
- [MCP Server](https://docs.kowalah.com/integrations/mcp/overview.md): Access your Kowalah data from Claude using the Kowalah MCP Server at mcp.kowalah.com.
- [Set up in ChatGPT](https://docs.kowalah.com/integrations/mcp/setup-chatgpt.md): Access your Kowalah data from ChatGPT using the Kowalah MCP Server.
- [Set up in Claude](https://docs.kowalah.com/integrations/mcp/setup-claude.md): Connect the Kowalah MCP connector to Claude so your team can access projects, skills, and Expert Requests directly.
- [Integrations](https://docs.kowalah.com/integrations/overview.md): Give every employee an always-on AI expert — in Slack, Microsoft Teams, Google Chat, and Claude.
- [Deploy to your organization](https://docs.kowalah.com/integrations/plugins/deploy-organization.md): Upload Kowalah Plugins Plugins to a Claude plugin marketplace so everyone in your organization gets them automatically.
- [Concierge Plugins](https://docs.kowalah.com/integrations/plugins/overview.md): Free role-based Claude plugins that turn Claude into a thinking partner for executives, managers, and individual contributors.
- [Accelerators](https://docs.kowalah.com/platform/accelerators.md): Your organization's library of AI skills, prompts, agents, and training guides — built by your team and by Kowalah.
- [AI Chat](https://docs.kowalah.com/platform/ai-chat.md): Your AI guide, mentor, and coach — with full access to your projects, initiatives, and organization context.
- [Expert Requests](https://docs.kowalah.com/platform/expert-requests.md): Submit requests for human expert work and track them through approval, delivery, and completion.
- [Kowalah Agent](https://docs.kowalah.com/platform/kowalah-agent.md): An always-on AI expert for every employee — with your organization's skills, prompts, and expertise — right in Slack, Teams, and Google Chat.
- [MCP connector](https://docs.kowalah.com/platform/mcp-connector.md): Give your Claude users an always-on connection to your organization's AI expertise, skills, and projects — right inside Claude.
- [Contracts](https://docs.kowalah.com/platform/organization/contracts.md): View your Kowalah service contracts, including plan details, Expert Request quotas, and contract terms.
- [Organization management](https://docs.kowalah.com/platform/organization/overview.md): Manage your Kowalah organization, including profile, team members, contracts, labels, and settings.
- [Reports](https://docs.kowalah.com/platform/organization/reports.md): View your contract details, Expert Request usage, quota consumption, and AI program metrics.
- [Roles and permissions](https://docs.kowalah.com/platform/organization/roles-and-permissions.md): Understand the three organization roles in Kowalah — admin, core team, and member — and what each role can do across the platform, Agent, and MCP server.
- [Settings](https://docs.kowalah.com/platform/organization/settings.md): Configure your Kowalah organization settings, including profile, context, labels, and preferences.
- [Platform overview](https://docs.kowalah.com/platform/overview.md): Navigate the Kowalah platform dashboard, understand the sidebar, and find your way around app.kowalah.com.
- [Discussions](https://docs.kowalah.com/platform/projects/discussions.md): Use threaded discussions within projects and initiatives to collaborate with your team and Kowalah partner.
- [Initiatives](https://docs.kowalah.com/platform/projects/initiatives.md): Track AI use cases from idea through to deployment using Kowalah's kanban-style initiative stages.
- [Milestones](https://docs.kowalah.com/platform/projects/milestones.md): Set and track key dates, deliverables, and checkpoints within your Kowalah projects.
- [Projects](https://docs.kowalah.com/platform/projects/overview.md): Projects are strategic workspaces that group your AI initiatives, milestones, tasks, and team collaboration in one place.
- [Risks and decisions](https://docs.kowalah.com/platform/projects/risks-and-decisions.md): Track risks that could affect your AI projects and record decisions with their rationale for a clear audit trail.
- [Stakeholders](https://docs.kowalah.com/platform/projects/stakeholders.md): Manage who is involved in a project or initiative by adding stakeholders with defined roles.
- [Tasks](https://docs.kowalah.com/platform/tasks.md): Manage actionable items across projects, initiatives, and Expert Requests with priorities, due dates, and assignments.
- [Effective prompting](https://docs.kowalah.com/resources/guides/effective-prompting.md): Get better results from Kowalah's AI Chat by writing clear, detailed prompts with the right context.
- [Working with your Kowalah team](https://docs.kowalah.com/resources/guides/working-with-your-kowalah-team.md): How collaboration works when you bring Kowalah into your projects, and how to get the most from the partnership.
- [Resources](https://docs.kowalah.com/resources/overview.md): Starter prompts by department and practical guides to help you get the most from AI and Kowalah.
- [Customer Service](https://docs.kowalah.com/resources/prompts/customer-service.md): Copy-paste prompts for customer service teams — response drafting, ticket analysis, knowledge base creation, and quality improvement.
- [Finance](https://docs.kowalah.com/resources/prompts/finance.md): Copy-paste prompts for finance teams — reporting, forecasting, margin analysis, budgeting, and financial communication.
- [HR & People](https://docs.kowalah.com/resources/prompts/hr-and-people.md): Copy-paste prompts for HR teams — recruiting, onboarding, policy drafting, performance management, and workforce planning.
- [IT](https://docs.kowalah.com/resources/prompts/it.md): Copy-paste prompts for IT teams — documentation, vendor evaluation, security assessment, and AI governance.
- [Legal](https://docs.kowalah.com/resources/prompts/legal.md): Copy-paste prompts for legal teams — contract review, policy drafting, compliance checking, and risk assessment.
- [Marketing](https://docs.kowalah.com/resources/prompts/marketing.md): Copy-paste prompts for marketing teams — content creation, campaign planning, competitor analysis, and messaging.
- [Operations](https://docs.kowalah.com/resources/prompts/operations.md): Copy-paste prompts for operations teams — process documentation, meeting management, status reporting, and workflow automation.
- [Sales](https://docs.kowalah.com/resources/prompts/sales.md): Copy-paste prompts for sales teams — deal inspection, pipeline analysis, proposal writing, and competitive positioning.