Platform overview

The Kowalah platform at app.kowalah.com is your central hub for managing your organization’s AI program. Use it to track projects, manage deliverables, deploy accelerators, and get AI-powered guidance — whether you’re working independently or collaborating with a Kowalah team. The platform is valuable on its own for managing and tracking your AI program. If you’re also using Kowalah Managed Services, it becomes the shared workspace where you and your Kowalah partner collaborate.

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Dashboard

The dashboard is the first thing you see when you sign in. It is built as an AI adoption cockpit: it leads with your operating model, then the flow of AI work moving through it, then the handful of things waiting on you personally. Delivery work sits further down, because it is the result rather than the headline.

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AI Operating Model

The band across the top reads your whole company in three numbers, taken from your operating model:

• AI coverage, the share of mapped work where AI is carrying some of the load.
• Open gaps, the steps where the target disposition is ahead of how the step runs today. This is your redesign backlog.
• Processes across divisions, the size of the map itself.

If your operating model is not mapped yet, the band prompts you to set it up rather than showing zeros.

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Your AI value pipeline

Below the band, a three-segment strip follows AI ideas from raw to delivered: Each segment links straight through, so a count you do not like is one click from the work behind it.

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Needs your attention

A single prioritized list rather than a general task feed. It leads with the highest-stakes items and falls back to routine work:

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Delivery in flight

What this shows depends on your contract:

• On Kowalah Managed Services, you see your recent Expert Requests with their status, plus your Expert Request quota and how much of it remains.
• Otherwise, you see your active deliverables, the work in planning, in progress, or in review.

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Quick actions

Shortcuts to the four things you are most likely to want next: run a discovery, review opportunities, open your operating model, and, on Managed Services, raise a new Expert Request.

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Training

If your organization has training reporting and there is something to show, an upcoming session or learners who have already been through a course, a training card appears in the right rail. If there is no signal, no empty card is shown.

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Organization stats and featured accelerator

The right rail also carries a summary of your organization’s activity, covering team members, chat activity over the past 30 days, Expert Requests submitted, and deployed accelerators, along with a highlighted accelerator your team might find useful.

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Sidebar navigation

The sidebar is your primary way to move around the platform. Recent chats appear at the bottom of the sidebar so you can quickly resume previous conversations.

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Organization switcher

If you belong to multiple organizations, use the organization switcher at the top of the sidebar to move between them. Your role and permissions may differ across organizations.

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What’s next