Deliverables represent the work Kowalah is actively building or running for you inside a project. Most deliverables arrive by promoting an Opportunity once it has been triaged, but you and your Kowalah partner can also create one directly when the work is already scoped.Documentation Index
Fetch the complete documentation index at: https://docs.kowalah.com/llms.txt
Use this file to discover all available pages before exploring further.
Deliverables only exist inside Kowalah-managed projects — projects where Kowalah is delivering work alongside you. Customer-managed (private) projects use tasks and milestones instead.
Stages
Every deliverable moves through four main stages, displayed as a kanban board on the project page:| Stage | What it means |
|---|---|
| Planning | The deliverable is scoped and ready to start, but active work hasn’t begun |
| In progress | Kowalah is actively building or running the work |
| In review | Work is complete and waiting for your team to review or accept |
| Done | The deliverable has been accepted and is delivering value |
| Status | What it means |
|---|---|
| On hold | Temporarily paused, may resume later |
| Cancelled | No longer being pursued, kept for reference |
Where deliverables come from
Promoted from an Opportunity
The most common path. An idea is captured and triaged as an Opportunity, then promoted into a deliverable inside the right project.
Created directly
When the work is already scoped and agreed, you or your Kowalah partner can add a deliverable straight to a project.
Ownership
Each deliverable has at least one owner, and usually two:- Customer owner — someone from your organization accountable for the outcome
- Kowalah owner (optional) — the Kowalah team member leading delivery
Creating a deliverable
Deliverables live inside Kowalah-managed projects. From the project page, open the Deliverables tab.
This opens the creation form. If you’re promoting an Opportunity instead, use the Promote action on the Opportunity itself — that pre-fills most of the deliverable for you.
Deliverable details
Each deliverable tracks:Progress tracker
Every deliverable in planning, in progress, or in review has a progress tracker in the sidebar. This gives you an at-a-glance health check.The progress tracker shows how far along the work is, the health of the deliverable, who needs to act next, and the estimated completion date.
| Field | What it shows |
|---|---|
| Progress percentage | A visual gauge showing completion (0-100%) |
| Health status | On track, some risk, or concerned |
| Status owner | Who needs to act next |
| Estimated completion | When the deliverable is expected to finish |
| Status | What it means |
|---|---|
| Kowalah working | The Kowalah team is actively building |
| Waiting for your input | Kowalah needs a decision or information from you |
| Customer action needed | Something for your team to do |
| Blocked externally | Waiting on a third party |
| Under review | Being evaluated or reviewed |
Value tracking
- Expected value — what you anticipate this deliverable will deliver (e.g., “Save 100 hours/month in invoice processing”)
- Actual value — measured results once the work is done
- Success criteria — how you’ll know the deliverable succeeded
Dates
- Start date — when work begins
- Target date — the agreed deadline
- Estimated completion — the rolling estimate, updated as work progresses
Source link
If the deliverable was promoted from an Opportunity, the sidebar shows a Promoted from OPP-XXXX link back to the original Opportunity, including the rationale and the score that triaged it through.ICE score
Every deliverable carries an ICE score — Impact, Confidence, and Ease on a 1 to 10 scale. Two scores are tracked:- Estimated score — set when the deliverable is scoped, captures what the team expects to deliver
- Final score — set at closeout, captures how the work actually landed
Outcomes
When a deliverable lands in the done stage, the realised business results — money saved, hours freed, adoption milestones hit — are captured as Outcomes. Outcomes can be added at closeout or any time afterwards as new evidence materialises, and customer-side stakeholders linked to the deliverable can capture them too.Linking to milestones
Deliverables can be assigned to a project milestone. When linked:- The deliverable appears under that milestone in the project view
- Milestone-level reporting includes the deliverable’s status and health
- Milestone completion is calculated from the deliverables that roll up to it
Related features
Each deliverable can have:- Tasks — actionable items for getting the work done
- Discussions — threaded conversations about the work
- Stakeholders — people involved (primary, collaborator, or watcher)
- Resources — links to Expert Requests, Accelerators, documents, or other deliverables
Opportunities
Capture and triage AI ideas before promoting them into deliverables
ICE Scoring
How estimated and final scores work across the platform
Outcomes
Capture the realised results of a delivered piece of work
Projects
The strategic workspaces that group deliverables
Tasks
Actionable items within deliverables
Milestones
Group deliverables under project milestones