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Imagine someone in your finance team is in a Slack thread discussing a quarterly report. They need a prompt to summarise the data, but they don’t know one exists in your accelerator library. With Kowalah integrated into Slack, they type @Kowalah and immediately have an AI expert sitting right next to them in the conversation — with access to every skill, prompt, and workflow your organization has built. That’s what Kowalah integrations do. They put an always-on AI expert next to every employee, in the tools where they already work, with your organization’s full library of expertise behind it. This section covers how to set up each integration. For what you can do with each one, see Kowalah Agent and MCP connector in the Platform section.
The Kowalah Agent is available to Kowalah Managed Services customers, and during a paid Kowalah programme. The Kowalah Plugin and MCP connector work for anyone who signs in with a work email, though they show most when your organization has a Kowalah programme behind it. Learn more about how it works.

Kowalah Agent

The Kowalah Agent is an always-on AI expert that sits alongside your team in Slack, Microsoft Teams, and Google Chat. Anyone can @Kowalah in a thread and get immediate help — whether that’s finding a relevant skill, raising an opportunity with Kowalah, checking project status, or getting guidance on an AI use case. Available in:
  • Slack — channels, threads, and direct messages
  • Microsoft Teams — team channels, group chats, and personal chats
  • Google Chat — spaces and conversations

Set up in Slack

Install the Kowalah bot

Set up in Teams

Add Kowalah to Teams

Set up in Google Chat

Add Kowalah to Google Chat

MCP connector

For teams that work in Claude, the MCP connector brings your Kowalah workspace directly into their Claude environment. They can check on projects and deliverables, find accelerators, read and work on your AI Operating Model, and raise opportunities without switching tools. Most people should install the Kowalah Plugin below, which bundles the connector with the skills that use it. Set up the connector on its own if you only want the tools.

Set up in Claude

Connect Kowalah to Claude

Available tools

See what data and actions are available

Kowalah Plugin

The Kowalah Plugin puts your AI Operating Model inside Claude. It bundles the MCP connector with ten skills for reviewing your AI programme, diagnosing and redesigning processes, setting quality bars, tracking your AI tools and the value they deliver, and raising opportunities. It is listed in Anthropic’s plugin directory, under Customize > Plugins > Discover. On Claude Team and Enterprise plans, your Claude workspace Owner makes it available and adds its connector first.

Kowalah Plugin

What it includes and how to install it

Deploy to your organization

Claude admin guide for rolling it out

Concierge Plugins

Free role-based Claude plugins that turn Claude into a thinking partner for executives, managers, and individual contributors. Unlike the other integrations on this page, Concierge Plugins work on any paid Claude plan and don’t require a Kowalah account, though they pair well with the MCP connector above.

Concierge Plugins overview

Three role-based plugins and how to install them

Deploy to your organization

Claude admin guide for rolling them out to everyone

How integrations relate to the platform

All integrations share the same data and permissions: Your organization role (admin, core team, or member) determines what you can do across all surfaces.

Roles and permissions

See what each role can do across platform, Agent, and MCP