What you can do
The connector covers six jobs, across 20 tools:Get an update
Ask Claude how things are going. Get a portfolio rollup, a focused view of a project, deliverable, Expert Request, or opportunity, and see any discovery invites waiting for your input.
Find an accelerator
Search the global Kowalah library and your organization’s private accelerators for a prompt, GPT, or workflow that already solves your problem.
Raise an opportunity
Capture a new idea, ask, or question for Kowalah to triage. Optionally link it to a discovery you’ve been invited to.
Check your training
What you’re booked on, your agenda for the day, and your own results, scores, badges, and certificates.
Read your operating model
Your coverage map, a function’s process portfolio, or one process in full: steps, dispositions, quality evals, and the work already aimed at it.
Keep the map true
Edit the processes and steps you own, set targets and quality bars, connect processes, and propose changes or a redesign for the ones you don’t.
Know your AI estate
The systems your work runs on and the AI actually switched on in them: what’s unsanctioned, unowned, acting without approval, or about to renew.
Record the value
Record what AI has delivered on any work, with claimed and verified figures kept apart, and see progress against your vision’s measures.
Work your operating model in conversation
The AI Operating Model tools are the biggest thing the connector does beyond reporting status. Ask Claude where AI could help most, drill into a function, talk a single process through step by step, then fix what’s wrong:Your operating model in Claude
The full walkthrough: reading the map, setting targets and evals, and proposing changes
Find the discoveries you’re invited to
When Kowalah runs a Discovery, each person on the audience gets a brief asking for their experience of a specific problem. The connector surfaces those briefs to you the moment you ask Claude for an update. Ask Claude:kowalah_get_update and the response includes a pending_discoveries section listing each discovery you’ve been invited to, along with:
- The discovery’s goal — what Kowalah is researching
- The business value context — why it matters
- The close date — when responses are no longer being collected
- The project the discovery sits against (if any)
Submit an opportunity
Anyone in your organization can raise an Opportunity through the connector — admin, core team, or member. The customer doesn’t decide upfront whether the work is a deliverable, an Expert Request, or a new project; Kowalah’s team triages it after submission. Ask Claude:- Check the accelerator library first — there may already be a prompt or workflow that solves it
- Walk you through goal, what good looks like, and context Kowalah needs
- Call
kowalah_create_opportunitywith a properly-fleshed-out description - Show you the opportunity number (
OPP-XXXX) so you can refer back to it
Linking an opportunity to a discovery
If Claude has shown you a pending discovery in your update and you want to respond to it, just say so:kowalah_create_opportunity, which:
- Stamps the opportunity with the discovery and its project
- Marks your invite as responded
- Surfaces the opportunity to Kowalah’s triage queue alongside everyone else’s input
How it works
- The Kowalah connector is added in Claude, either by a workspace admin for everyone or by each person for themselves (see setup in Claude)
- Each user signs in with their work email on first use (one-time OAuth). If you don’t have a Kowalah account, one is created, and your email domain places you in your company’s organization
- Claude calls Kowalah tools on your behalf, authenticated as you
- The server scopes every response to organizations you belong to and the role you hold in each one
What it can’t do
The connector reads widely, but writes narrowly: it can raise opportunities, maintain your own operating model, keep your systems register and AI estate, and record outcomes. It does not provide:- Deleting your records. Processes, steps, evals, units, systems, and AI assets are never deleted. The only removals are a connection between two processes, an arrangement on a system, and an outcome (soft-deleted), and Claude asks before running any of them
- Editing projects, deliverables, Expert Requests, or contracts. These are read-only here, use the platform
- Editing an opportunity once it’s been raised
- Anyone else’s training record, the cohort roster, or trainer notes
- File uploads or document management
- Organization settings or member management
- Dashboard views or reporting
The MCP connector is available to Kowalah Managed Services customers, and during a paid Kowalah programme.
Set up in Claude
Add the connector to your Claude workspace
Available tools
See what each tool does and how role affects it
Your operating model in Claude
Read the map, set targets and quality bars, propose changes
Security and data access
How the connector is scoped, gated, and verified