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Install the Kowalah Agent in Microsoft Teams to give your team an always-on AI expert directly in channels and chats.

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Admin setup

A Teams administrator needs to install the Kowalah app once for your organization.
1
Go to organization settings in Kowalah
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Sign in to app.kowalah.com, go to Settings, and find the Integrations section. You’ll find the Teams installation link and app package there.
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Install the app
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Your Teams admin installs the Kowalah app from the provided link or by uploading the app package to your Teams admin centre. Once approved, it becomes available across your organization.
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Confirm installation
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The Kowalah bot is now available in Teams. Your team can start using it in channels, group chats, and personal conversations.

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Individual user setup

Once the app is installed by your admin, each user connects their Kowalah identity the first time they interact.
1
Mention @Kowalah
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In any team channel or chat, type @Kowalah followed by a question or request.
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The first time you mention Kowalah, it will ask you to link your Teams identity to your Kowalah account. Follow the provided link to sign in. This is a one-time step.
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Start using it
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Once linked, you’re set. Mention @Kowalah in any conversation to get help.

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Where it works

  • Team channels — visible to channel members
  • Group chats — visible to chat participants
  • Personal chat — private 1:1 conversation with the Agent
Use threads in team channels to keep longer conversations contained. The Agent tracks thread context for follow-up messages.

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What to expect

  • First message: ~20 seconds while workspace context loads
  • Follow-ups: 3-5 seconds with context already available
  • Typing indicator: Shows while the Agent processes your request

Using the agent

Learn what you can do

Kowalah Agent overview

Full capabilities reference