Creating a project
Click Projects in the sidebar. You can view projects as a list or a kanban board — toggle between views using the controls at the top.
This opens the creation form. You can also click the + button on a kanban column to create a project with that status pre-selected.
Provide a title (required, 3-200 characters). This should clearly describe the strategic goal, for example “Customer Service AI Pilot” or “Q3 Finance Automation”.
Working within a project
Once inside a project, you’ll see tabs across the top for different features:| Tab | What it contains |
|---|---|
| Overview | Project description, rich content editor, and discussions |
| Initiatives | AI use cases being tracked through stages |
| Milestones | Key dates and deliverables |
| Tasks | Actionable items for your team |
| Risks | Issues that could affect the project |
| Decisions | Recorded choices and their rationale |
| Updates | Status updates and progress history |
The right sidebar
The overview tab includes a sidebar with:- Progress tracking — completion percentage, health status, and who needs to act next
- Owners — the customer owner (from your team) and the Kowalah owner (your partner)
- Properties — department, tags, target date, and creation details
- Stakeholders — people involved in the project
- Resources — linked Expert Requests, accelerators, and documents
- Files — uploaded documents and materials
Setting up your project for success
Once created, add context to make the project useful:Add a description
Click into the Overview tab and use the rich text editor to describe:- What this project aims to achieve
- The business problem it addresses
- Any constraints or requirements
- Key stakeholders and their roles
Set a target date
In the sidebar properties, add a target date so your team can plan around it.Add stakeholders
In the sidebar, add colleagues who should be involved. Each stakeholder can be:- Primary — the main contact for this project
- Collaborator — actively contributing
- Watcher — staying informed but not actively involved
Using the AI Chat with your project
When you’re viewing a project, the AI Chat sidebar automatically has context about it. You can ask questions like:- “Summarize the current status of this project”
- “What initiatives are in development?”
- “Help me draft a status update for stakeholders”
What’s next
Invite your team
Add colleagues to your organization
Initiatives
Track AI use cases within your project
Expert Requests
Submit requests for expert work
Projects reference
Full projects documentation